ADMIN / CLERK
Published : 5-Oct-2024
Job Title : ADMIN / CLERK
Position Level: : Non-Executive
Job Specialization: : Clerical/Administrative Support
Qualification: : -
Primary/Secondary School/SPM/"O" Level
Higher Secondary/STPM/"A" Level/Pre-U
Professional Certificate
Diploma/Advanced/Higher/Graduate Diploma
Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type: : Full-Time
Responsibilities: : 1. Core Job Duties
Specific Tasks: Define the primary duties they will perform regularly, such as handling customer service, managing projects, or operating equipment.
Technical Skills: Identify the tools, software, or machinery they need to use proficiently.
Performance Metrics: Clearly specify how success will be measured (e.g., sales targets, project deadlines, customer satisfaction).
2. Workplace Conduct
Professionalism: Expected behavior towards clients, colleagues, and management, including communication standards.
Time Management: Include expectations regarding punctuality, attendance, and meeting deadlines.
Teamwork: Clarify the level of collaboration required, such as contributing to team meetings or working in cross-functional teams.
3. Adherence to Company Policies
Code of Conduct: Ensure they are aware of company policies regarding behavior, dress code, and ethics.
Confidentiality: Highlight expectations around maintaining confidentiality, particularly in roles dealing with sensitive information.
Compliance: They must follow all relevant laws, regulations, and industry standards.
4. Continuous Improvement
Learning & Development: Responsibility to actively pursue growth opportunities through training or certifications.
Feedback: Encourage openness to receiving feedback and making improvements in their work.
5. Reporting & Communication
Chain of Command: Define to whom they will report and how they should communicate progress or concerns.
Documentation: Clarify any expectations around reporting work, documenting processes, or logging hours.
Job Location: : Melaka
Other Location: :
Years of Experience: : 0
Age Range of Candidate: : 24 - 45
Monthly Salary: : -
Requirements: : 1. Educational Requirements
Minimum Education Level: Specify the minimum level of education required, such as a fresh graduated, high school diploma, associate degree, bachelor's degree, or advanced degrees.
Field of Study: If applicable, mention preferred or required areas of study (e.g., business administration, engineering, computer science).
2. Experience Requirements
Relevant Work Experience: Specify the number of years of experience in a similar role or industry.
Industry Knowledge: Highlight any specific industry knowledge or experience that¡¯s necessary (e.g., retail, IT, healthcare).
Specialized Expertise: If the role demands specialized skills (e.g., programming languages, machinery operation, legal expertise), make these clear.
3. Skill Requirements
Technical Skills: Identify the tools, software, and technology they need to be proficient in (e.g., Microsoft Office, Adobe Creative Suite, SQL, AutoCount).
Soft Skills: Emphasize important interpersonal skills such as communication, teamwork, leadership, problem-solving, and adaptability.
Language Skills: If applicable, require proficiency in specific languages for roles involving international or diverse clientele.
4. Physical and Mental Requirements
Physical Ability: For physically demanding jobs, clarify physical requirements such as lifting capacity, endurance, or dexterity.
Mental Agility: For roles involving critical thinking or multitasking, highlight the need for cognitive skills like attention to detail, problem-solving, and decision-making under pressure.
5. Cultural and Behavioral Fit
Work Ethic: Define expectations around dedication, initiative, and accountability.
Cultural Fit: Specify desired characteristics that align with the company¡¯s culture (e.g., collaborative spirit, customer-focused mindset, innovation-driven).
Adaptability: Mention the ability to adjust to changing environments or tasks as a key requirement.
6. Legal Requirements
Work Authorization: Ensure the candidate meets local or international work eligibility requirements.
Background Checks: If applicable, state any necessary background checks, such as criminal, credit, or reference checks.
7. Availability
Work Hours: Clarify the expected work hours (e.g., full-time).

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