ADMIN / CLERK

1. Core Job Duties
Specific Tasks: Define the primary duties they will perform regularly, such as handling customer service, managing projects, or operating equipment.
Technical Skills: Identify the tools, software, or machinery they need to use proficiently.
Performance Metrics: Clearly specify how success will be measured (e.g., sales targets, project deadlines, customer satisfaction).
2. Workplace Conduct
Professionalism: Expected behavior towards clients, colleagues, and management, including communication standards.
Time Management: Include expectations regarding punctuality, attendance, and meeting deadlines.
Teamwork: Clarify the level of collaboration required, such as contributing to team meetings or working in cross-functional teams.
3. Adherence to Company Policies
Code of Conduct: Ensure they are aware of company policies regarding behavior, dress code, and ethics.
Confidentiality: Highlight expectations around maintaining confidentiality, particularly in roles dealing with sensitive information.
Compliance: They must follow all relevant laws, regulations, and industry standards.
4. Continuous Improvement
Learning & Development: Responsibility to actively pursue growth opportunities through training or certifications.
Feedback: Encourage openness to receiving feedback and making improvements in their work.
5. Reporting & Communication
Chain of Command: Define to whom they will report and how they should communicate progress or concerns.
Documentation: Clarify any expectations around reporting work, documenting processes, or logging hours.

Published : 5 Oct 2024 View Details